Monitoring:

Optimizing performance is essential for a smoothly running business. Rhema Information Services monitors client networks on a regular basis to identify and correct potential problems. Rhema Information Services remote network monitoring services can help ensure critical network, applications and system resources remain up and running without the expense of a dedicated IT staff. These services allow clients to focus their limited enterprise resources on core business initiatives, such as managing financial and marketing responsibilities, or on mission-critical projects, such as strategic network planning and evaluating new network technologies.

Combining technical expertise with sophisticated, proprietary tools, our IT personnel monitor your network management system around-the-clock, not only at the network boundary, but also on application servers and network devices distributed throughout the network. When an anomaly or failure occurs, we quickly make corrections remotely or alert the designated technicians to repair or replace system components or functions.

Remote services consist of:

• Remote central monitoring and control
• Remote diagnostics
• E-mail, telephone, and pager alert
• Telephone support
• Problem escalation defined by customers
• Periodic reports of server performance patterns

Backup:

Backing up your business data is essential. Imagine entering your business on any given day and finding an unexpected event caused your companies data files to disappear. How long would it take to reconstruct the files? Would you have the necessary hard copies? Available clerks for data entry? Could your company survive?

Backing up is about just that, ensuring you company could survive. There are several ways to back up your companies files and at least TWO should be in place at all times.

• Backing up to a secondary drive ensures data availability if the primary drive fails or files become corrupted.
• Backing up multiple computers to an in house server insures data availability in the event of a localized disaster affecting multiple computers within the company.


• Backing up to a removable media, if taken off site, insures data availability in the event of a server failure or regional catastrophe affecting your entire building.


• Remote backup insures data is available in the event of more wide spread disaster. Tornados, hurricanes, floods and earthquakes can affect large areas. Companies in the gulf states who backed up their systems remotely were able to resume business within days following Katrina while companies who kept all backups locally may never recover.

Rhema Information Services uses contracted services to encrypt and backup client date to a remote server vault, insuring data security and availability at a very reasonable cost. Backup data is double-password protected for added security.

Archiving:

Many companies amass large amounts of data annually and must purge servers of old data after only a year or two due to server performance. These data disks are often stored off site for security purposes, in conditions that are not conducive to long term data storage. Each time plans, drawings or other data are needed, somebody must travel off site, collect the correct disk or disks to retrieve the information, then return the disk(s) off site.

Remote Archiving from Rhema Information Services allows files to be stored offsite and retrieved as needed without leaving the office. Data archived on our remote servers are secure and safe. Archived files are also backed up daily, so there are no surprise losses of data. Remote archiving eliminates time wasted retrieving information as well as the potential mishandling that can result in drive failure or data loss.

Contact Rhema Information Services today to discuss your particular applications and needs.

RHEMA IS, Inc
20 High Street
Hamilton, OH 45011

Phone: 513-285-1771
Toll free: 1-877-644-6832
After hours: 513-227-4643
e-Fax: 313-453-6618
email: sales@rhemais.com